Telemarketing Specialist

Are you ready to take your telemarketing skills to the next level? Join Steely Products Ltd, a family-run business with over 54 years of success, and help us drive growth into 2025 and beyond!

Telemarketing Specialist
Manchester, M28 0GP

• Full time, permanent
• £26,000 per annum + bonus opportunities
• Benefits package

Please Note: Applicants must be authorised to work in the UK

Steely Products Ltd is a proud, family-owned business with a legacy spanning over five decades. Now in our third generation, we are dedicated to building on our past successes and driving growth through innovation. With our in-house manufacturing capabilities, including cutting to coating processes, we offer unparalleled flexibility and a wealth of opportunities across our markets, which include Warehousing & Logistics, Window & Door, Clothing, and Furniture Retail industries.

The Role

As a Telemarketing Specialist, you’ll play a vital role in promoting our range of stillages and handling equipment to new and existing clients. Your mission will be to create strong customer connections, identify their needs, and deliver tailored solutions.

Key Responsibilities:

• Conduct outbound calls to prospective and existing clients to promote and sell our products.
• Build and maintain strong customer relationships through professional, courteous, and empathetic interactions.
• Identify customer needs and recommend appropriate products and services.
• Respond to inquiries, provide detailed product information, and handle objections effectively.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Achieve or exceed monthly sales targets and performance metrics.
• Collaborate with the sales teams to align telemarketing efforts with overall business objectives.

Why Join Us?

• Competitive salary with commission opportunities. £26,000 per annum along with bonus plan around new opportunities secured
• Friendly and supportive work environment
• Pension contribution after a qualifying period
• Career Development Opportunities
• Professional Training/Support to achieve qualifications
• Staff Incentive Schemes

The Ideal Candidate:

We’re looking for a motivated professional who thrives in a dynamic sales environment. About you:

• Previous experience in telemarketing, sales, or customer service (B2B preferred).
• Exceptional communication and interpersonal skills, with an empathetic approach.
• Strong organisational skills and keen attention to detail.
• The ability to work both independently and collaboratively.
• Familiarity with CRM systems (preferred but not essential).
• Experience in the warehouse or manufacturing industry (desirable, not required).

Join our dynamic team and be a part of a company that values innovation, collaboration, and growth. We can’t wait to hear from you!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Telemarketer, Sales Representative, Customer Service Specialist, B2B Sales Executive, Account Manager, Business Development Executive, Marketing Specialist, Call Center Representative, Inside Sales Executive, or Lead Generation Specialist.